Shipping policy
At Cepsional, we're committed to delivering your order safely and promptly.
Processing time All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or UK public holidays will be processed the next working day.
UK Delivery
- Standard Delivery — £3.99 | Estimated 7–14 business days
- Free Delivery — on all orders over £30 | Estimated 7–14 business days
International Delivery We currently ship to selected international destinations. Delivery times and costs vary by location and will be calculated at checkout.
Tracking your order Once your order has been dispatched, you'll receive a confirmation email with your tracking details. Please allow up to 48 hours for tracking information to update.
Customs & duties (international orders) International orders may be subject to customs duties and import taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in our product prices or shipping fees.
Delays Whilst we always aim to meet the above timeframes, delivery times may occasionally be affected by factors outside our control, including customs processing and carrier delays. We appreciate your patience.
Questions? If you have any questions about your delivery, please contact us at hello@cepsional.co.uk and we'll be happy to help.